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If you have any questions about our solutions, the system, or anything else, we are ready to have a conversation. Contact us using the form and direct your inquiry to sales or support.

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Above all, it’s important that our customers feel completely confident in entrusting their data to us. Therefore, we are trained to handle your information securely and professionally. Read about how we process data and personal information in our Privacypolicy.

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You can stay updated on the status of our systems and services by visiting our operational status page, where you can read operational notices and communicate with our technical department.

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Customer Support

If you are a customer and need assistance with Conference Manager, our support department is always ready to answer your questions and assist with your event.

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Frequently asked questions

You can find answers to the most common questions in our FAQ below.

It depends on how many events you host and how many people need simultaneous access to the system. We recommend the SMB license for small and medium-sized businesses looking to streamline their event management. The SMB license includes everything you need for general event management.

The Enterprise license is designed for larger companies that host numerous events and have specific requirements for users, modules, and integration capabilities.

Yes, we have two. One for participants attending your events CM Events and one for you as the organiser and all your lead generators CM Exhibition. Both are free to download and available for both IOS and Android.

Yes, Conference Manager loves lists, and therefore, several different ones are automatically generated to ensure the organizer has the best overview of the information. All lists can be downloaded to Excel, just like the complete list that shows all participants’ entered information and selections.

Yes, you have the option to import an Excel file with potential participants, whom you can then choose to invite through the system or directly register within the system.

Data security is our top priority. In any area related to IT security, we have well-established procedures in place to safeguard your data.

To ensure the incorporation of security as an integral part of everything we do, we are ISO 27001 certified. In practice, this means we consider security in everything we undertake as a company, from separating operations and development to the way we handle customer service.

Conference Manager is a user-friendly and intuitive system. In fact, you can set up an event and open registration in just 5 minutes. At the same time, the system is highly versatile, allowing you to create both simple registration processes and more complex ones, where participants need to make decisions on many aspects, depending on your specific event requirements.

Credit card payments (including MobilePay), bank transfers, and payment cards are the most common options, but you can also offer cash payments if relevant for your event. Additionally, PayPal is also an option.

No, as the organiser, you decide how many participants can join and how many participant categories (ticket types) they should be distributed among.

No, it only requires a link for a participant to register. However, as an organiser, you can set up your event so that participants needs an unique invitation to register.

Yes, you have the option to create different ticket types, or Participant Categories as they are called in Conference Manager. Here, you can ‘differentiate’ among your participants, for example, if they should have different prices, registration options (perhaps some need accommodation while others don’t), some need to provide personal information while others may not, and so on.

Yes, as an organiser, you have the option to ask your participants to choose which program items, workshops, and the like they want to attend.

Credit card payments (including MobilePay), bank transfers, and payment cards are the most common options, but you can also offer cash payments if relevant for your event. Additionally, PayPal is also an option.

It doesn’t require anything to change prices in Conference Manager.

In Conference Manager, only your participant revenues for the event are recorded. Therefore, you should maintain a separate accounting system for expenses (such as instructors, venues, catering, etc.) and revenue outside of Conference Manager to track the overall costs and revenue of your entire event.

It depends on how they have paid. However, you can easily ensure that your participants get their money back in case an event or program item is canceled.

Yes, in Conference Manager, you have the flexibility to decide whether your event should be free or paid. You can also choose to charge some participants while allowing others to attend for free.

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